Terms & Conditions

By creating an account, accessing, or using the ReconGST platform ("Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you are using the Services on behalf of an organization (such as a CA firm), you represent that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, you must not create an account or use the Services.

• "Platform" refers to the ReconGST web application, WhatsApp bot, APIs, and any related services.
• "User" or "You" refers to any individual or entity that accesses or uses the Platform.
• "Content" refers to invoices, purchase registers, GSTR-2B JSON data, images, and any other data uploaded by you.
• "AI Output" refers to any reconciliation results, mismatch reports, or extracted data generated by our AI models.

• You must be at least 18 years of age to create an account.
• You must be a resident of India or a legally registered business operating in India.
• You must provide accurate, current, and complete information during registration.

• You are responsible for maintaining the confidentiality of your login credentials.
• You must notify us immediately at support@recongst.in if you suspect unauthorized access to your account.
• You are fully responsible for all activities conducted under your account, including actions by team members you have invited.
• You may not share, sell, or transfer your account to another person without prior written consent.

You may use the Services solely for:

• GST reconciliation between purchase registers and GSTR-2B data
• Invoice data extraction via OCR
• Client management for CA practices
• Generating compliance reports and summaries

You agree NOT to:

• Use the Platform for any unlawful purpose or to facilitate tax evasion
• Upload content that infringes on third-party intellectual property rights
• Attempt to reverse-engineer, decompile, or extract the source code of the Platform
• Scrape, crawl, or use automated bots to access the Platform without written permission
• Interfere with the Platform's infrastructure, security, or performance
• Resell, sublicense, or redistribute AI Outputs for commercial purposes outside your own practice

Your Data: You retain full ownership of all Content you upload to the Platform. By uploading Content, you grant ReconGST a limited, non-exclusive, revocable license to process, analyze, and store your data solely for the purpose of providing the Services.

AI Outputs: Reconciliation results and extracted data generated by our AI from your Content belong to you. However, we retain the right to use anonymized, aggregated, non-identifying metadata (e.g., total invoices processed, common mismatch types) for improving our models and services.

• Uploaded invoices, images, and GSTR-2B JSON files are retained for a maximum of 48 hours and are then automatically and permanently deleted.
• Reconciliation summaries (non-raw data) are retained until you delete your account.
• You may request immediate deletion of all your data at any time by contacting privacy@recongst.in.

For complete details, please refer to our Privacy Policy.

• Free (Starter) plans are subject to usage limits as described on our Pricing page.
• Paid plans (Pro, Enterprise) are billed monthly or annually via Razorpay.
• All fees are in Indian Rupees (INR) and are exclusive of GST unless otherwise stated.
• We reserve the right to modify pricing with 30 days prior notice.
• Failure to pay may result in downgrade to Starter plan or account suspension.

• Monthly subscriptions: Refunds are available within 7 days of initial purchase if no reconciliation has been processed.
• Annual subscriptions: Pro-rata refund within the first 30 days if fewer than 10 reconciliations have been processed.
• No refunds for partial months or after the applicable refund window.
• Refund requests should be sent to billing@recongst.in.

The Platform, including its design, source code, AI models, logos, trademarks, and documentation, is the exclusive property of ReconGST and is protected by Indian intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our Platform without written permission.

• We target 99.5% uptime for the web platform (excluding scheduled maintenance).
• Scheduled maintenance windows will be communicated at least 24 hours in advance via email or in-app notification.
• We are not liable for downtime caused by factors beyond our control (force majeure, third-party service outages, internet disruptions).

We may suspend or terminate your account if you:

• Violate these Terms or our Privacy Policy
• Use the Platform for illegal activities, including tax fraud
• Engage in abuse, spam, or unauthorized automated access
• Fail to pay subscription fees after repeated reminders

You may terminate your account at any time from the Settings page. Upon termination, your data will be deleted within 48 hours, subject to legal retention requirements.

We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

You agree to indemnify and hold harmless ReconGST, its founders, employees, and agents from any claims, damages, or expenses arising from:

• Your use or misuse of the Platform
• Content you upload that violates third-party rights
• Your violation of these Terms or applicable law
• Incorrect GST filings based on AI Outputs

The Platform integrates with third-party services (Zoho Books, Tally, Razorpay, WhatsApp Business API). These integrations are governed by the respective third-party terms. We are not responsible for the availability, accuracy, or conduct of third-party services.

We may update these Terms from time to time. Material changes will be communicated via email or in-app notification at least 15 days before they take effect. Continued use of the Services after the effective date constitutes acceptance of the updated Terms.

These Terms are governed by the laws of India. Any disputes shall first be resolved through good-faith negotiation. If unresolved, disputes shall be subject to binding arbitration under the Arbitration and Conciliation Act, 1996, with the seat of arbitration in Hyderabad, Telangana. The language of arbitration shall be English.

Courts in Hyderabad, Telangana, India shall have exclusive jurisdiction for any matters not subject to arbitration.

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

For questions about these Terms, contact us: